What’s Really Holding Your Team Back?
A 5-Minute Assessment for Leaders of Already-Good Teams
Your team is talented. Your strategy is sound. So why does progress still feel harder than it should?
The visible problem may not be the real problem.
This assessment helps experienced leaders look beneath the surface and identify invisible forces that may be creating friction — beginning with themselves. It is not an employee evaluation or a personality test.
20 questions. Approximately 5 minutes. Free.
Built on twenty years of running companies and more than a thousand conversations with leaders.

How it works
The Diagnostic
Answer 20 targeted questions, one at a time, about the conditions your team works within.
The Reading
A private, personalized look at three invisible forces that shape performance — strengths and areas worth examining.
The Conversation
Reflection questions to bring to your next leadership discussion, before deciding what needs to change.
The Three Forces
Interpretation
How people make sense of what happens.
Interaction
How people engage in the moments that matter.
Infrastructure
What the system teaches when no one is watching.
See it. Surface it. Structure it.

Leadership Changes When You See What Others Miss.
Skip Prichard is president and CEO of OCLC, the global library technology and research organization, which has earned more than seventy workplace awards during his tenure. For more than twenty years leading public, private, and nonprofit organizations, he has explored why capable, committed teams produce outcomes nobody intended, for reasons nobody could see. His work draws on research, more than a thousand interviews with authors and leaders, and the organizations he has led. He is the Wall Street Journal bestselling author of The Book of Mistakes. Harvard Business Review has called him a “relentless giver,” and Inc. has named him a Top 100 Leadership Speaker.
The visible problem may not be the real problem.
Five minutes of honest reflection, a private read on what may be happening beneath the surface, and three questions worth bringing to your team.
20 questions. Approximately 5 minutes. Free.